I’ve had a pretty clear idea of “it” ie. my big picture for a few years now.
I knew that I simply wanted to help people via design. I just didn’t a) think an actual position/title of “it” existed, or b) knew exactly what “it” would be called, since it’s an amalgamation of so many things. but i’m pretty sure, as of yesterday, that i’ve found “it.”
*cue heavenly chorus*
And “it” is called SERVICE DESIGN.
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